Data Deletion Request
Request deletion of personal data associated with Pushpmilan or Pushpmilan Admin.
To request deletion, email RM Web Setu (support for Pushpmilan):
Subject: Pushpmilan Data Deletion Request
You can also call +91 88050 22224.
1. How to request deletion
Send an email to support@rmwebsetu.com with the subject “Pushpmilan Data Deletion Request”. RM Web Setu handles privacy and data requests for Pushpmilan and the Pushpmilan Admin app.
This applies to customers of the Pushpmilan website (pushpmilan.com) and to authorised users of the Pushpmilan Admin app.
2. What to include in your request
Please include only what we need to find your account and data:
- the email address you use with Pushpmilan (for example, the Google account you sign in with, or your Admin app email);
- your phone number, if applicable;
- an order or enquiry reference, if your request relates to a particular order or enquiry; and
- a brief description of the data you want deleted.
Never send passwords, one-time codes (OTPs), sign-in tokens or payment card details. We will never ask you for them.
3. What data may be deleted
Depending on your request and how you have used our services, this can include:
- Account and profile information: your customer account details, such as your name, phone number and sign-in account link;
- Saved addresses: delivery addresses saved to your account (you can also delete these yourself from your account at any time);
- Enquiries and support information: enquiries you sent us and support requests or emails, where they are no longer needed;
- Site activity records: records of pages and products viewed that are linked to your account;
- Admin app account information: for authorised Admin users, account details such as name, email address and phone number, and access to the app; and
- Uploaded content: content you uploaded, where it is not needed for the business, such as product photos that are no longer in use.
Information stored only in your own browser, such as your cart and favourites, can be removed by clearing your browser’s site data.
4. What data may be retained
Some information may need to be retained where reasonably necessary for legal, accounting, fraud-prevention, dispute-resolution, security, or legitimate business record-keeping purposes. For example, this may include:
- records of orders you placed, including items, amounts and delivery details;
- payment records, such as payment references and status;
- records of actions taken in the Admin app, kept for accountability and security; and
- product information and images that belong to the business’s catalogue.
Where we keep information, we will let you know in our response, and we will only use it for those purposes.
5. Pushpmilan Admin app users
Pushpmilan Admin accounts are created and managed by authorised business administrators. If you are an authorised Admin user and want your account or associated personal data deleted, contact support using the details above.
6. Processing time
We will review valid deletion requests and respond within a reasonable period, subject to identity verification and any legal or operational retention requirements.
To protect your information, we may need to confirm that the request comes from you before acting on it.